SUMMARIES

Benchmarking:

Benchmarking is a process that allows detecting the causes described in the excellent results of the best companies in certain processes or practices, in order to close the gaps between them and carry out Benchmarking. This tool can be applied to any organizational process in any company and has had a boom as a result of its inclusion.

Through this total quality tool companies have been able to achieve a higher competitive level to identify best practices from leading companies and adapt them to the processes of the companies that establish the comparison. (Thus many companies have been able to) improve its service to the client, reduce product development times, reducing processing costs

Outsourcing:

Outsourcing is a tool used to develop products, software applications and information systems, all within an organizational practice is shaped by information systems and technologies. In this way, relationships of power and control that are increased by the knowledge technician that has and is expressed in the habits that routinely develop people in their organizational practice. This work makes a theoretical analysis based on the interpretation of practices organizational when running Outsourcing policies and in the development of the management information systems publishes. Concluding reflections that reach, show people with technical knowledge to use organizational practices to enhance their interests and strengthen their power.

Six Sigma:

Six Sigma is a methodology for process improvement, focused on reducing the variability of the same, reduce or eliminate the defects or failures in the delivery of a product or service to the client. The goal of 6 Sigma is to reach a maximum of 3.4 defects per million opportunities (DPMO) or events, understanding as default any event in that a product or service does not meet the requirements of the client.

Six sigma uses statistical tools for the characterization and study of processes, hence the name of the tool, that sigma traditionally represents the variability in a process and the objective methodology six sigma is to reduce it so that my process is always within the limits set by the customer's requirements.

Strategic Alliance:

Strategic alliances: The strategic objective of this joining of forces, is to overcome trade barriers in a new market, to develop new products or services, to access to foreign markets that require major investments and a knowledge of the market in that country, to enter areas specific or to compete more efficiently in the current...

Partnerships are excellent because they provide to entrepreneurs and small businesses of ideas, resources, tools or solutions that help them to achieve:

• Lower costs (more profits)
• Higher incomes (for new and current customers)
• And more time (because earn efficiency)